Business Product Manager Business Analyst- Customs

Posted by BluJay Solutions on 12/01/2018
Company name BluJay Solutions
Category Logistics
Contract Permanent
Full/Part time Full time
Salary £ 1 - Negotiable
The Business Product Owner (BPO) is a member of the Product Management Team who has deep product and Transportation/ Supply Chain industry expertise . BPOs are responsible for facilitating the creation of valued, usable technology products that solve real-world problems by actively participating as an investigator and decision-maker within Product Management.

Business Product Owners are the voice of our customers into the Product Development team, quantifying business requirements and translating those into new features. They are responsible for working with the Technical Product Owner (TPO) to maximize the time developers spend enhancing our technology suite and ensuring that the work delivers the highest possible value to our customers’ organizations.

This role requires the Business Product Owner to work closely with internal and external stakeholders, TPOs, Software Engineers, and Quality Analysts to enhance our products in a way that solves real business problems. Business Product Owners also work cross-functionally to ensure successful communication, adoption, and use of the developed technology.

The goal of the Business Product Owner is to become a subject matter expert for roadmap items by driving them through requirements gathering, feature breakdown, development and launch and assuring they meet both market needs and company goals.

Essential Functions and Responsibilities:

• Responsible for taking road map items and working with TPO to turn them into actionable user stories that reflect the way the product solves a business problem
• Presents to internal and external stakeholders and gains consensus in the face of competing goals and desires
• Gains a deep understanding of market need, identifies and fills product gaps and generates new ideas that grow market share, improve customer experience and drive growth

• Works with sales to build powerful core demos and ensures they are always current
• Communicates and trains sales, services and support as new functionality is released through training materials, implementation templates and support documentation
• Key contact person to complete RFI and RFPs, helps build out the RFP response database
• Maintains contact with development to ensure that product project plans are being fulfilled on time and on budget, as specified. Reports monthly to the business on the current status of these plans
• Supports the integration of different existing products to the same functionality of one central product, migration of existing customers and integration of all other products using these solutions
• Prioritizes defects and feature backlog
• Participates in regular stakeholder meetings to review customer requirements, progress against plans, risks and resolution of customer issues involving development, sales, project management, marketing, professional services, support, quality assurance, managed services, executive leadership and others as appropriate
• Develop and foster client relationships to ensure product validation through feedback loops and review sessions to ensure smooth, trouble-free implementations
• Articulates feature capabilities and business scenarios to all levels of internal and external audiences.
• Plan and manage resource requirements that will be required to execute project activities
• Ensure team members understand deliverables and mentor them as needed. Managing quality throughout the project life cycle, including the facilitation of integrated data design reviews, business reviews, build reviews, and test scope reviews in coordination with the TPO
Required Skills/Experience:

• Minimum of 3 years’ experience as Business Analyst or related field
• Minimum of 5 years’ experience leading and delivering projects on-time and on-budget
• Demonstrated success defining and launching products
• 5+ years of experience within the Supply Chain industry
• Excellent written and verbal communication skills as well as strong presentation skills
• Solid technical background with the understanding and/or hands-on experience in software development and web technologies
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem-solving skills
• Possess the interpersonal skills to work with everyone from developers to end users
• Proven ability to turn customer requests into clear business requirements
• Demonstrated skill in managing internal and external customer expectations
Physical Requirements:

• General office environment responsibilities
• Extensive keyboarding and looking at a computer monitor
• Extensive phone work
• Sitting a majority of the time
• Occasionally lifting objects up to no more than 20 pounds.
• Global Travel (25%)
Company Description

Its no longer just about multi-modal, omni-channel and booking tools. We are moving toward a new era of business where global trade shifts to the forefront, and supply chain becomes todays battleground. BluJay delivers the expertise, breadth of cloud-based software applications, and end-to-end collaborative visibility that organisations need to make speed a competitive weapon, and optimize their future in the global economy.

The new BluJay Solutions brand reflects the companys unique ability to help customers achieve greater velocity of global trade and operate at the speed of business even in the face of dynamic market forces and fluctuations in customer demand. With more than 40,000 carriers, shippers, forwarders, suppliers, and LSPs, the BluJay Global Trade Network is the largest in the world, creating a powerful network that delivers the benefits of universal connectivity among participants.

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BluJay Solutions

Address: B64 5BB

Manchester City Centre - M1

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