personal information which you provide to us while using the website located at
www.vivastreet.co.uk (the "Site") and/or the services provided from
know that we do not sell, share or rent personal information to third parties
without your consent, except in specific cases described below or unless we are
required to do so by law.
If you are unwilling to be bound by some of the clauses then please do not use
the Site. If you register as a User of the Site, or submit personally
identifiable information, this indicates that you have read and understood this
any modifications or updates. Your continued use of the Site means that you
have accepted any modifications or amends.
- To provide the Site and the Services, it is necessary for us to hold and
process certain personal information about you including, but not limited to,
your name, gender, age, contact details and email address. You agree to us
collecting this personal information. We take reasonable care in keeping this
information secure and preventing any unauthorised access or unlawful use of
it. All personal information is processed by us in accordance with applicable
data protection legislation.
- From time to time, we may ask you to provide some or all of the
following: details of your name, your company number and/or trading name, address,
telephone/facsimile number(s), e-mail address and credit card or other details.
This personal information will be stored together with other information we
hold such as your IP address, email content and photos you may upload to the
Site and any additional information you may provide to us or which we may
derive from third party sources from time to time. This information will
be used by us (and our necessary service providers) to provide you with the
Services and other activities associated with them. You agree that we may use
your personal information as follows:
- To verify your identity and record;
- To facilitate our provision of the Services to you;
- To analyse use of the Site; and
- To keep you up-to-date with new features, products and other services
which we think may be of interest to you.
- We also collect, use and share Aggregated Data such as statistical or
demographic data for any purpose. Aggregated Data may be derived from your
personal data but is not considered personal data in law as this data does not
directly or indirectly reveal your identity. For example, we may aggregate your
Usage Data to calculate the percentage of users accessing a specific website
- We may collect Special Categories of Personal Data about you (this
includes details about your race or ethnicity, religious or philosophical
beliefs, sex life, sexual orientation, political opinions, trade union
membership, information about your health and genetic and biometric data). We not knowingly process other Special Categories of Personal Data,
but may incidentally process such data including relating to your sexual
preferences if you reference such information in free text boxes in any
- We will only use your personal data for the purposes for which we
collected it, unless we reasonably consider that we need to use it for another
reason and that reason is compatible with the original purpose. If you wish to
get an explanation as to how the processing for the new purpose is compatible
with the original purpose, please contact us.If we need to use
your personal data for an unrelated purpose, we will notify you and we will
explain the legal basis which allows us to do so.
- We will only keep your personal information for as long as necessary for
the purposes for which that personal information was given to us. Please note
that, in the event we sell our business to any third party, we may share your
data with a prospective buyer and their advisors, and we will transfer your
data to the buyer for the purposes of continuing to provide the Services to
- Please note that, from time to time, we may transfer your personal data
for internal business purposes to locations outside the European Economic
Area. Whenever we transfer your personal data out of the
EEA, we ensure a similar degree of protection is afforded to it by ensuring at
least one of the following safeguards is implemented:
- Where we use certain service providers, we may use specific contracts
approved by the European Commission which give personal data the same
protection it has in Europe. For further details, see European Commission:
Model contracts for the transfer of personal data to third countries.
- Where we use providers based in the US, we may transfer data to them if
they are part of the Privacy Shield which requires them to provide similar
protection to personal data shared between the Europe and the US or if they
have entered into an appropriate agreement with us or have in place suitable
- We may also disclose your personal information if required to do so by
law or if we believe that disclosure is necessary to comply with any applicable
law or to defend our own rights or property, or to safeguard others. This may
involve disclosing the information we hold to NUM (National Ugly Mugs) or to enforcement
agencies if we believe that you are using the Site to engage in criminal and/or
illegal activity. NUM may also choose to disclose this information to law
enforcement agencies or other security service to comply with any applicable
law or if they believe doing so will safeguard others.
- The Site is intended for audiences over the age of 18 and does not plan
or intend to collect data from those under the age of 18. To respect the
privacy of underage persons, those under the age of 18 should not provide any
data on the Site.
preferences in how we contact you about products and services, please contact
- Contact Information:
Data controller: Digital Ventures Services Ltd
Telephone: +44 (0) 203.695.8755 Fax: 0207 292 3390
Location: 125 Kingsway, London WC2B 6NH
- You can unsubscribe from our
marketing emails simply clicking on the link "Unsubscribe" at the
bottom of the email.
- You can delete your profile from the Site by emailing the
Customer Services team.
- If you want to stop using your account temporarily, you may 'deactivate'
it. Your data will be saved by us in order for you to re-access it as and when
you wish to reactivate, or permanently delete, your profile. We will use
reasonable endeavours to delete your data. However, even after you remove
your data from your profile or delete your account, copies of your data may
still be viewable and/or accessed on the internet to the extent that such
data has been previously shared with others, or copied or stored by other
users or to the extent that such data has been shared with search engines. We
cannot control this, nor do we accept liability or responsibility for this. If
you have given third party applications or website access to your personal data
they may keep that data to the extent that they are allowed to under their own
- We have put in place appropriate security measures to prevent your
personal data from being accidentally lost, used or accessed in an unauthorised
way, altered or disclosed. In addition, we limit access to your personal data
to those employees, agents, contractors and other third parties who have a
business need to know. They will only process your personal data on our
instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal
data breach and will notify you and any applicable regulator of a breach where
we are legally required to do so.
- Under certain circumstances, you have rights under data protection laws
in relation to your personal data. You have the right to:
- Request access to your personal data (commonly known as a
"data subject access request"). This enables you to receive a copy of
the personal data we hold about you and to check that we are lawfully
- Request correction of the personal data that we hold about you.
This enables you to have any incomplete or inaccurate data we hold about you
corrected, though we may need to verify the accuracy of the new data you
provide to us.
- Request erasure of your personal data. This enables you to ask us
to delete or remove personal data where there is no good reason for us
continuing to process it. You also have the right to ask us to delete or remove
your personal data where you have successfully exercised your right to object
to processing (see below), where we may have processed your information
unlawfully or where we are required to erase your personal data to comply with
local law. Note, however, that we may not always be able to comply with your
request of erasure for specific legal reasons which will be notified to you, if
applicable, at the time of your request.
- Object to processing of your personal data where we are relying
on a legitimate interest (or those of a third party) and there is something
about your particular situation which makes you want to object to processing on
this ground as you feel it impacts on your fundamental rights and freedoms. You
also have the right to object where we are processing your personal data for
direct marketing purposes. In some cases, we may demonstrate that we have
compelling legitimate grounds to process your information which override your
rights and freedoms.
- Request restriction of processing of your personal data. This
enables you to ask us to suspend the processing of your personal data in the
following scenarios: (a) if you want us to establish the data's accuracy; (b)
where our use of the data is unlawful but you do not want us to erase it; (c)
where you need us to hold the data even if we no longer require it as you need
it to establish, exercise or defend legal claims; or (d) you have objected to
our use of your data but we need to verify whether we have overriding
legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third
party. We will provide to you, or a third party you have chosen, your personal
data in a structured, commonly used, machine-readable format. Note that this
right only applies to automated information which you initially provided
consent for us to use or where we used the information to perform a contract
- Withdraw consent at any time where we are relying on consent to
process your personal data. However, this will not affect the lawfulness of any
processing carried out before you withdraw your consent. If you withdraw your
consent, we may not be able to provide certain products or services to you. We
will advise you if this is the case at the time you withdraw your consent.
- If you wish to exercise any of the rights set out above, please contact
us.You will not have to pay a fee to access your personal data
(or to exercise any of the other rights). However, we may charge a reasonable
fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these
- We may need to request specific information from you to help us confirm
your identity and ensure your right to access your personal data (or to
exercise any of your other rights). This is a security measure to ensure that
personal data is not disclosed to any person who has no right to receive it. We
may also contact you to ask you for further information in relation to your
request to speed up our response.
- We try to respond to all legitimate requests within one month.
Occasionally it may take us longer than a month if your request is particularly
complex or you have made a number of requests. In this case, we will notify you
and keep you updated.
- Please note that we may use 'cookies' while you access the Site to avoid
the need to re-enter details on different occasions and other such purposes. If
you do not wish to receive 'cookies', you may change the settings on your
computer or browser accordingly.
- What are Cookies?
- A cookie is a small file containing
information that is sent to your computer when you visit a website. When
returning to the website, the cookie allows that site to recognise your browser
and permits automation on signing in and registration of information so that
the Site is adjusted to your preferences and promotions and marketing are personalised
to you. Cookies can store user preferences and other information in order to
permits us to track the use of the Site so that we can improve it. This
tracking is never done at individual level and is always done in isolation from
your specific identity.
and maintain your signed-in status. They also assist us in diagnosing problems
with our server, and to administer the Site.
- Most cookies are "session
cookies", meaning that they are automatically deleted from your hard drive
at the end of a session. Please see 2.3 below.
- If you do not want to reveal the
details of your demographics location or other non-identity specific
information, you can remove or block cookies using the settings in your
browser. Please note but in some cases, this may impact your ability to
use Vivastreet and its full range of services.
- You may encounter cookies from
third parties on certain pages of the sites that we do not control. (For
example, if you view a web page created by another user, there may be a cookie
placed by that web page). Vivastreet is not responsible for the content on
other third party sites nor is it responsible for how information is collected
on or by those sites.
- To find out more about cookies visit www.allaboutcookies.org
here to view Vivastreet's Cookie list and to find out more about how to
minimise the number you receive.
- What is a session cookie?
- A session cookie is a temporary
file, which is deleted when you close your browser.
- The next time you open your browser
and go back to the site that created the cookie the website will not recognise
you, forcing you to log back in (if login is required) or select your
preferences/themes again if the site uses these features.
- A new session cookie is then
generated, which will store your browsing information until you leave the site
and close your browser.
- Session cookies do not collect
information from the user's computer.
- By using our website, you consent
to the collection and use of your IP details, personal information and location
time, these changes will be reflected here, so please regularly check this
policy to ensure you are aware of any updates.