Classifieds Green Street Green

Company description: DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Read more at www.dsv.com Job description: ABOUT US People are at the core of who we are - the drive, talent, and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward, and make a difference. At DSV, we believe that having a diverse workforce, where employees can realise their potential based on their different individual backgrounds and thought diversity is a significant advantage that we as a company can leverage upon. A diverse workforce in an inclusive culture fosters dynamic workplaces and, ultimately, better business decisions. THE OPPORTUNITY DSV has an exciting opportunity for an Apprentice Associate to join our Sales department. This role offers you great development and exciting career opportunities. We are looking for someone who is enthusiastic and committed. We offer a supported apprenticeship programme with on-site training and guidance from an external provider leading to a National recognised qualification. Customer Service Practitioner Level 2. MAIN PURPOSE OF THE ROLE Respond to customer queries giving accurate quotes in a timely manner using preferred DSV tools, building strong relationships with customers, ensuring we meet their requirements and expectations. KEY TASKS Respond to customer queries giving accurate quotes in a timely manner Identify and communicate to Sales Exe

Are you looking for a sales role with no cold calling? Are looking for a very generous and achievable commission package? If so it might be worth reading on Regular shifts are 8 hours x5 days, Monday - Sunday, between the hours of 7am - 7pm (8am - 5pm on weekends). Part Time Hours TBC Salary base is £20,592 with OTE of up to £29,000 (uncapped) About us Rightio Subcontractor Ltd, is a privately owned SME, based in Oldbury. As one of the UK’s leading home repairs and services companies with a network of over 300 fully qualified engineers throughout the country, we pride ourselves on being the best at what we do. Whether it’s plumbing, heating, electrics, drainage or locks which need our attention, we strive to offer the best possible customer service and to simply, do things the RIGHTIO way. We are an inclusive, fun and customer-centric team and put simply, our VISION is to provide a customer experience so right, you would never go anywhere else As an Internal Sales Executive, working within a small, very fast-paced call centre, you will be the first point of contact for our customers and therefore providing a very important service and processing bookings. Key responsibilities of the role are: · Deliver excellent customer service via Outbound and Inbound calling · Upselling and cross-selling Rightio’s products and services · Ensuring accurate details of calls made/received are recorded on the internal systems · Selling the benefits of Care Club policies · Keeping your knowledge of systems/processes up to date The ideal candidate will have proven experience in this type of role and will have the following key skills: · Excellent customer service skills · Ability to handle and overcome objections · Excellent telephone and communication manner · A high degree of self-motivation and drive to succeed · Experience working towards key performance indicators (KPI)s · The ability to build a strong rapport to gain your customers' trust · The capacity to flo