Classifieds Hildenborough

Electronic Document Administrator Location: Croydon office location with Hybrid working Salary: £22,800 per annum Contract Type: Permanent Position type: Full Time We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their future in mind. We’re looking for a keen-eyed Electronic Document Administrator to join the business and be part of the team that are responsible for all electronic and scanned correspondence, ensuring it is accurately applied to appropriate work queues, to support the delivery of excellent customer service and put our members at the heart of everything we do. This is an exciting opportunity for an individual who is used to dealing with electronic and scanned documentation. Within the role you will be managing your own workload, ensuring that there is a real focus on attention to detail. You will gain the opportunity to join an organisation that values and respects their members and always has customer service at the forefront of everything. Every member will have a different query, meaning you will be required to correctly ascertain and allocate complex work types to the relevant specialist team, work with our external provider to ensure quality control and work hard to be true advocates of exceptional customer service. Therefore, it’s essential that you have a calm, methodical and professional approach and are naturally adept at recognising complex issues with the ability to raise them in a clear and efficient way. Our ideal applicant will have recent experience of processing electronic and scanned correspondence along with strong data entry and strong IT skills. Full training will be provided by our dedicated team of professional trainers on the Pe

Company description: DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Read more at www.dsv.com Job description: ABOUT US People are at the core of who we are - the drive, talent, and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward, and make a difference. At DSV, we believe that having a diverse workforce, where employees can realise their potential based on their different individual backgrounds and thought diversity is a significant advantage that we as a company can leverage upon. A diverse workforce in an inclusive culture fosters dynamic workplaces and, ultimately, better business decisions. THE OPPORTUNITY DSV has an exciting opportunity for an Apprentice Associate to join our Sales department. This role offers you great development and exciting career opportunities. We are looking for someone who is enthusiastic and committed. We offer a supported apprenticeship programme with on-site training and guidance from an external provider leading to a National recognised qualification. Customer Service Practitioner Level 2. MAIN PURPOSE OF THE ROLE Respond to customer queries giving accurate quotes in a timely manner using preferred DSV tools, building strong relationships with customers, ensuring we meet their requirements and expectations. KEY TASKS Respond to customer queries giving accurate quotes in a timely manner Identify and communicate to Sales Exe

Join our community We are currently recruiting for Customer Experience Advisors, with a starting package of £21,888, this is made up of a base salary of £20,188, up to £1,200 discretionary performance related bonus, plus £500 flexible benefits allowance For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. The difference you'll make. Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience What you'll bring. Proven ability to deliver outstanding customer service either from a face to face or a telephony background The ability to communicate effectively with customers to truly understand their needs It would also be nice for you to have. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Openness to a broad range of activities even if outside of standard expectations Ability to grow, adap

Are you looking for a sales role with no cold calling? Are looking for a very generous and achievable commission package? If so it might be worth reading on Regular shifts are 8 hours x5 days, Monday - Sunday, between the hours of 7am - 7pm (8am - 5pm on weekends). Part Time Hours TBC Salary base is £20,592 with OTE of up to £29,000 (uncapped) About us Rightio Subcontractor Ltd, is a privately owned SME, based in Oldbury. As one of the UK’s leading home repairs and services companies with a network of over 300 fully qualified engineers throughout the country, we pride ourselves on being the best at what we do. Whether it’s plumbing, heating, electrics, drainage or locks which need our attention, we strive to offer the best possible customer service and to simply, do things the RIGHTIO way. We are an inclusive, fun and customer-centric team and put simply, our VISION is to provide a customer experience so right, you would never go anywhere else As an Internal Sales Executive, working within a small, very fast-paced call centre, you will be the first point of contact for our customers and therefore providing a very important service and processing bookings. Key responsibilities of the role are: · Deliver excellent customer service via Outbound and Inbound calling · Upselling and cross-selling Rightio’s products and services · Ensuring accurate details of calls made/received are recorded on the internal systems · Selling the benefits of Care Club policies · Keeping your knowledge of systems/processes up to date The ideal candidate will have proven experience in this type of role and will have the following key skills: · Excellent customer service skills · Ability to handle and overcome objections · Excellent telephone and communication manner · A high degree of self-motivation and drive to succeed · Experience working towards key performance indicators (KPI)s · The ability to build a strong rapport to gain your customers' trust · The capacity to flo

Assistant Estimator My Client within the Construction industry is looking for an Assistant Estimator to work within their office based in the Stroud area of Kent. You will ideally have approx a years experience within this role. This is a great role for someone looking for their next step into Estimating and a rare chance to get on the career ladder within this side of construction. Estimator Role Prepare estimates for specified responses to PQQs, ITTs, pitches and proposals in conjunction with marketing and business development manager. Hand over budgets to commercial / QS department for take on. Estimator Responsibilities Creation, management and monitoring of budgets for tenders, pitches and proposals Hand over of information to commercial department and maintenance of information on Project Probe. Estimator Key Tasks Compiling assigned compliant and competitive tenders, within deadlines. Pre-handover budget compiling and guided value engineering. Post-handover budget inputting onto Project Probe. Ensure all assigned opportunities and tenders are tracked and chased and results noted, including conversion to next stage, or closure. Update subcontractor, supplier and client information on Project Probe, as necessary. Attend estimating meetings as required. Attend assigned handover meetings and ensure all information is agreed and recorded. Continue liaison with commercial and contracts departments as required. Liaise with procurement, ordering and finance for pricing and costs of labour and materials. Liaise with materials suppliers and sub-contractors as required. Liaise with clients and prospects as required. Estimator Competencies Programme and project management manage production of initial programme for handover to contracts. If you feel that you are the right person for this role then please contact me on the details given