Classifieds Kensington

Innovation Institution | Permanent, Full Time | Up to £43k | Remote You must have RtW in the UK to apply for this role Your new company I am working with an innovation organisation who are looking for an experienced Programme Co-Ordinator to step into a Managerial post to assist the Senior Manager. You will be providing pro-active support to make a positive impact on a large programme the organisation is working on. You will also be the first point of contact and providing routine administration duties through to liaison with and coordination of senior stakeholders, both internally and externally. Your new role The successful applicant will be: Providing programme management support to the project Scheduling and effective delivery of meetings, internal management and other ad-hoc meetings and workshops as required. Timely preparation / collation and provision of all supporting meeting papers Tracking agreed actions across the secretariat function: monitoring progress, closing out and escalating as necessary Receiving and effectively managing all new enquiries for membership Developing relevant external relationships which contribute to the effective working with members, related stakeholders and other appropriate parties. What you'll need to succeed This position is ideal for someone who has: Experience as a Project/Programme Co-ordinator within a Public sector or commercial organisation. Experience and demonstrated success in operational, programme and/or project administration and coordination Ease with handling complex relationships Strong organisational, coordination and planning skills Meticulous attention to detail and quality control What you'll get in return This is a full time, permanent role, paying up to £43k. This is a fully remote role, and a list of benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for

Regulatory Body | Perm, Full Time | £36,300 - £44,383/annum | Hybrid (Stratford / Marylebone) Your new company I am working exclusively with a regulatory body, who are looking for a Senior Business, Quality and Improvement Officer. My client is looking for someone to provide day-to-day support to the manager in ensuring that the team deliver against team and individual objectives and projects. You will be proactively looking to improve the quality of customer service by reviewing casework and decisions made. Your new role The successful candidate will be: Mentor and induct new and existing members of the team. Support the manager to ensure the meets team and individual objectives, through matrix management. Act as a lead on team projects and signoff on outputs. This includes monitoring and reporting on progress to ensure smooth progression and timely delivery. Quality assure and check the work of the team. Enable continuous improvement through the provision of targeted training and mentoring to colleagues within the team. This includes changing systems and processes where necessary. Analyse and investigate the root cause of complex or highly sensitive adverse incidents, complaints and flagged issues that have a significant impact on quality. Work with subject matter experts and senior management to identify the learning and make recommendations for improvement. Plan and carry out targeted reviews that clearly articulates areas of strength, areas of ongoing risk, and recommendations for improvement. Triangulate findings by drawing together insights from various sources and stakeholders. Produce bespoke reports for different audiences highlighting the findings and outcomes from team activities such as senior management, executive board, council and associated committees. Partner with senior management to plan and lead on continuous improvement projects. What you'll need to succeed This position is ideal for someone who has had: Experience in a similar position in th