Classifieds Penenden Heath

Join our community We are currently recruiting for Customer Experience Advisors, with a starting package of £21,888, this is made up of a base salary of £20,188, up to £1,200 discretionary performance related bonus, plus £500 flexible benefits allowance For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. The difference you'll make. Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience What you'll bring. Proven ability to deliver outstanding customer service either from a face to face or a telephony background The ability to communicate effectively with customers to truly understand their needs It would also be nice for you to have. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Openness to a broad range of activities even if outside of standard expectations Ability to grow, adap

Are you looking for a sales role with no cold calling? Are looking for a very generous and achievable commission package? If so it might be worth reading on Regular shifts are 8 hours x5 days, Monday - Sunday, between the hours of 7am - 7pm (8am - 5pm on weekends). Part Time Hours TBC Salary base is £20,592 with OTE of up to £29,000 (uncapped) About us Rightio Subcontractor Ltd, is a privately owned SME, based in Oldbury. As one of the UK’s leading home repairs and services companies with a network of over 300 fully qualified engineers throughout the country, we pride ourselves on being the best at what we do. Whether it’s plumbing, heating, electrics, drainage or locks which need our attention, we strive to offer the best possible customer service and to simply, do things the RIGHTIO way. We are an inclusive, fun and customer-centric team and put simply, our VISION is to provide a customer experience so right, you would never go anywhere else As an Internal Sales Executive, working within a small, very fast-paced call centre, you will be the first point of contact for our customers and therefore providing a very important service and processing bookings. Key responsibilities of the role are: · Deliver excellent customer service via Outbound and Inbound calling · Upselling and cross-selling Rightio’s products and services · Ensuring accurate details of calls made/received are recorded on the internal systems · Selling the benefits of Care Club policies · Keeping your knowledge of systems/processes up to date The ideal candidate will have proven experience in this type of role and will have the following key skills: · Excellent customer service skills · Ability to handle and overcome objections · Excellent telephone and communication manner · A high degree of self-motivation and drive to succeed · Experience working towards key performance indicators (KPI)s · The ability to build a strong rapport to gain your customers' trust · The capacity to flo

Assistant Estimator My Client within the Construction industry is looking for an Assistant Estimator to work within their office based in the Stroud area of Kent. You will ideally have approx a years experience within this role. This is a great role for someone looking for their next step into Estimating and a rare chance to get on the career ladder within this side of construction. Estimator Role Prepare estimates for specified responses to PQQs, ITTs, pitches and proposals in conjunction with marketing and business development manager. Hand over budgets to commercial / QS department for take on. Estimator Responsibilities Creation, management and monitoring of budgets for tenders, pitches and proposals Hand over of information to commercial department and maintenance of information on Project Probe. Estimator Key Tasks Compiling assigned compliant and competitive tenders, within deadlines. Pre-handover budget compiling and guided value engineering. Post-handover budget inputting onto Project Probe. Ensure all assigned opportunities and tenders are tracked and chased and results noted, including conversion to next stage, or closure. Update subcontractor, supplier and client information on Project Probe, as necessary. Attend estimating meetings as required. Attend assigned handover meetings and ensure all information is agreed and recorded. Continue liaison with commercial and contracts departments as required. Liaise with procurement, ordering and finance for pricing and costs of labour and materials. Liaise with materials suppliers and sub-contractors as required. Liaise with clients and prospects as required. Estimator Competencies Programme and project management manage production of initial programme for handover to contracts. If you feel that you are the right person for this role then please contact me on the details given