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Postcode
Type of job Information Technology
Contract Permanent
Mobility National
Full/Part time Full time
Salary £
Description

I am seeking a position in 1st line and 2nd line Support.

My goal is to obtain a position where I can utilize and develop my knowledge and support skills as well as securing a position where I have room to grow within the company. I have a strong enthusiasm for IT, a can do attitude and eager to learn. I am a firm believer that putting one’s mind to something one can achieve their goals and ambitions.

I am a hard worker and pay attention to every detail ensuring that everything functions properly. I have excellent problem solving skills and approach every problem solving and fault diagnosis logically and resolve to do research on every problem I encounter to determine why it went wrong and what solution to implement. I have excellent people skills and enjoy meeting new people. I am self-motivated and can work on own initiative.

I would like to, in the near future, obtain more qualifications and would like to keep up to date with new technologies, as I am enthusiastic to further my knowledge in IT.

My CompTIA Network+ certification as enabled me to secure myself a freelance position as an IT Support Technician in a publishing company (Westline Publishing) near Chepstow. I am a firm believer that putting one’s mind to something one can achieve their goals and ambitions. I am a hard worker and pay attention to every detail ensuring that everything functions properly. I do not take short-cuts. I have gained valuable experience in remote support and desktop support.

I have an excellent understanding of Windows 7, a good understanding of Windows XP. I have done extensive research on Windows Small Business Server 2011 and have installed and familiarised myself with the functions and the capabilities of the server operating system, as well as Windows Server 2008. With my Network+ course I have learned about networking areas such as:

 Networks and the OSI Specifications.

 Cable, Wiring and Ethernet Standards.

 Networking Devices and the Internet Protocols.

 IP Addressing, Subnetting and NAT.

 IP Routing and Routing Protocols.

 Wireless Technologies, VLANS, WANS and VPNS

 Access Controls and Network Threats.

 Network Security.

 Network Troubleshooting and Management.

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