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Customer Account Manager

Posted by Alison_fox_recruitment-cv_library on 15/05/2019
Postcode
Company name Alison Fox Recruitment
Category Customer Service
Contract Permanent
Full/Part time Full time
Salary £ 25000 - £30000/annum Pension and
Description

Customer Account Manager An exciting opportunity has arisen for a position within the Customer Account Manager Working within a small but friendly team this is a full-time role with set working hours of Monday to Friday 9am – 5.15pm Duties will include; Proactively engaging and rapport building with Existing Customers. Increasing Customer retention Actively seeking out prospective new Customers Identifying commercial and marketing opportunities Administrative tasks including ensuring that Customer records are up to date Skills and Attributes Required; Experience of B2B account management and retention Although not purely a sales role, proven experience of an ability to sell is required Excellent communication skills – both written and verbal Organised and with high attention to detail Positive ‘can – do’ approach Confident dealing with customers Self-motivated and willing to identify and take ownership of new challenges Experience of Microsoft Office, Outlook and Dynamics an advantage but not essential This is the ideal role for someone with a proven sales career who is looking to move into a more customer service-based account management / retention position. You will be a confident self-starter with excellent people skills who enjoys a challenge and relishes the opportunity to build relationships with a varied and interesting customer base. You will be willing and able to identify and nurture potential new applicants whilst looking after our valued existing customer base. Benefits; 25 days holiday per annum plus Bank Holidays Company Pension Parking Salary: £25000 - £30000 per annum dependent on experience

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