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IT Support Technical Analyst

Posted by St_david_recruitment_services_ltd-cv_library on 27/02/2019
Postcode
Company name St David Recruitment Services Ltd
Category Information Technology
Contract Permanent
Full/Part time Full time
Salary £ 18000/annum
Description

IT Support/Technical Analyst Permanent Full time (37.5 hours) available Candidates have to be fully flexible from 8.00 a.m. to 6.00 p.m. £18,000 per annum Bridgend Are you are recent Graduate in IT or do you have a fantastic technical IT knowledge? If so, we would love to hear from you! We are currently recruiting for IT Support Analysts on a permanent basis. This is an excellent opportunity to become a member of an Award Winning, World Class Service Desk. Main Tasks and Objectives I.T. Support Analysts are required to:- - Be readily available to answer the phone to our clients in a professional and efficient manner. - To provide front line troubleshooting, diagnostics and to provide technical fixes. - To support a variety of custom made/bespoke applications, Microsoft applications and desktop applications. Plus a variety of off-the-shelf industry tools. - To support networks, hardware and printers etc. - Actively employ, share and contribute to the company's knowledge base. - Manage open incidents in line with industry best practice guidelines. - To support local and Global clients. - Take control, understand goals and own your performance. Additional information:- - Must be able to commit to 3 full weeks of Induction training - Be willing to apply for Baseline Security Clearance and SC security - Must bring photographic ID to interview Interview process:- - Multiple choice questions - Spelling and grammar test - Problem solving i.e. password resets - General customer service Privacy Notice St David Recruitment Services is an Employment Agency providing work-finding services to our clients, candidates and work-seekers. Our Company must process personal data so that we can provide these services and in doing so, the Company acts as a Data Controller. You may provide your personal details to our Company directly in CV form or via our website. Alternatively, we may collect them from another source such as a third party jobs board. As a business, we mus

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