Jobs Vacancies Cramlington

My client is a global leader in the Telecoms industry and is looking for an experienced Credit Referrals Underwriter. The role holder will work as part of a team to deliver an exceptional customer experience to our end users and internal stakeholders alike. Key responsibilities include: Business Referrals (B2B) Underwrite new business applications within approved sign off limit and in accordance with defined policy Action requests to alter credit parameters on existing B2B accounts Respond to Credit Referral related disputes and queries from customers and stakeholders Ensure timely delivery of all related B2B processes within agreed service levels / KPIs Establish and maintain excellent relationships with stakeholders to ensure the right decisions are made for each business application Consumer Referrals (B2C) Underwrite new consumer applications where fraud flags exist in accordance with defined policy balancing the needs of the customer with the business risk. Action requests to alter credit parameters on existing B2C accounts Respond to Credit Referral related disputes and queries from customers and stakeholders Ensure timely delivery of all related B2C processes within agreed service levels / KPIs Fraud processes Ensure all submissions to fraud related databases are completed accurately and within service level agreements Flag non-adherence to existing policy to the management team Correspondence To respond to all customer correspondence relating to Credit file queries. To respond to all forms of customer correspondence from various sources within the agreed SLAs To comply with regulatory requirements Understanding all aspects of a customer's query and using excellent communication skills to ensure this is fully resolved. Influencing and diplomacy skills for dealing with possible irate customers. Personal Targets Maintain an acceptable forced churn / Bad debt / offer rate as defined by the Credit Referral targets Achieve targets set pertaining to referral volume

Are you looking for ongoing work that will keep you busy until well into January with the opportunity to be offered a permanent job? Blue Arrow are recruiting now for a number of warehouse workers to join their client in Hoo, Rochester. Our client is a fashion logistics business whose own clients are some of the most prestigious fashion brands in the clothing industry. The warehouse is a clean, light and airy environment to work in, and the client prides themselves on operating a professional and safe working environment to all employees. Shift available is- Days: 2pm-10pm Monday - Friday You will have a 30-minute break during your shift. Facilities onsite include a clean and comfortable self-service staff canteen, with fridges provided for you to store any food and drinks and also microwaves for the heating of hot food. There are also vending machines available for you to buy snacks and drinks. Free hot drinks are available throughout the site from free-vend machines. Pay- Days: £10.26 There is a dedicated staff bus service provided to and from Strood train station at a cost of £1.50 each way, and free parking available for those who wish to drive to and from work. This is an opportunity to work regular full shifts with consistent weekly hours as part of a dedicated and committed team, with thorough induction and training in place. If you are positive with a can-do attitude and are willing to work hard and able to deliver a high level of performance this could be the role for you Duties will include but are not limited to: - Using a handheld device to pick products - Dealing with inbound deliveries and put aways - Picking and packing clothing - Moving goods and general warehouse duties The client operates a holiday ban between 17th November - 8th January as this is their peak trading period although pre-booked holidays are honoured. If this sounds like the role for you please apply now or call Hannah Blue Arrow Maidstone on 01622 662144

Senior Project Manager, SAP Integration, Materials, Global Programme, PIM, Cloud Your new company Senior Project Manager required for a consultancy business supporting a global market leading supply chain / distribution organisation who are implementing a global PIM (Product Information System) within SAP for creating and ordering requests for various materials that the organisation sells on a global basis. Ideally you will be able to attend site in West Yorkshire once per week. You still may be considered if you have the right skills / experience if you'd prefer fully remote. Your new role You will be the lead Senior Project Manager on this project covering EMEA & North America navigating the different demands and expectations form both regions whilst ensuring that the SAP Integrations are delivered in a timely and efficient manner within budget. What you'll need to succeed You will be a Senior Project Manager that will of delivered on global projects related to SAP Integrations ideally within Manufacturing, Supply Chain, Distribution or Chemical business environmentsYou will have experience of:- PIM (Product Information Management) systems- Cloud based integrations solutions of SAP- Project Managing global SAP projects and implementation- Knowledge / experience of projects relating to Materials ordering.- MS Project / WRIKE- SAP Technical know how is nice to have however will have support of a technical team including a Business Analyst, Org Change Manager, PIM Developer, Integration Developer and SAP workflow expert.You must not be afraid of hard work and be prepared to be hands on whilst communicating across both EMEA and North America with differing time zones. What you'll get in return Excellent opportunity to work on a global programme of work with a great team on an outside IR35 basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but

Reed are excited to be working with a great local company who are looking to add a Sales Support person to their team. You will have a key role in meeting customer expectations and managing the workload of assigned sales team members. Your responsibilities will include all basic customer and branch queries, order paperwork through to escalation of more complex queries when sales staff are out of the office, always ensuring a timely resolution. To Process Customer and Branch Sales and Purchase Orders for assigned sales team members. To buffer overflow incoming calls for sales team and to handle all cash sales at the door by taking down order request information and liaising with sales team members To maintain and organise sales and purchasing files for sales team. Contract review and expediting of incoming and outgoing orders and test certs. Key liaison with stock room/warehouse for order, despatch expediting Branch liaison for order progress, certs chasing and wagon loading Manage Complaints and Returns of stock for sales team and make sure all followed up, errors entered and passed for credit. Arrange appointments for sales visits where required To work within and follow quality management procedures in line with IS 9001 Attend meetings and contribute to company strategy and policy-making as required. Any other duties as required by the company If you are interested in this position then please apply now

Our client is operating in the Wealth Management space and are looking for a Senior Pensions Paraplanning Manager to lead and develop the team. The role will involve: Supervise members of the paraplanning team, monitor workflows and quality of output. Mentor, train, and support Paraplanners. Support Financial Advisers with research and analysis to meet client needs and objectives. Provide pensions technical support to the Financial Advisers within the business ensuring advice is suitable and compliant with FCA rules. Maintain a good understanding of pension providers and products across the UK marketplace. Review and update Fact Finds thoroughly to ensure all information to provide basis of advice is available, in a clear format and correct. Review the accompanying recommendation instruction to ensure it is suitable to the client’s needs and objectives, meets the client’s risk profile, is affordable and that the instruction is completed in full checking for errors and omissions. Prepare Financial Plans / Reports and Suitability Letters in the appropriate time frame. Prepare and collate accompanying documentation to support the recommendation and justify the provider and product suitability. Provide suitability/report and accompanying documentation to Financial Advisers with any specific notes that may help when presenting to clients. Prepare cashflow modelling reports to assist with client retirement planning. Assist with client meetings when required, including taking notes and following up on any actions required. Manage your own workflow and carry out all tasks in a manner consistent with compliance procedures. Carry out the above in a timely fashion to meet deadlines. Review, enhance and streamline paraplanning processes, systems, and procedures to increase efficiencies in the paraplanning team. Comply with FCA, Compliance Department, Treating Customers Friendly, Anti Money Laundering Regulations. Assist with good customer outcomes and with particular refere