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Customer Service Coordinator

Posted by French_selection-cv_library on 01/05/2019
Postcode
Company name French Selection
Category Customer Service
Contract Permanent
Full/Part time Full time
Salary £ 19000 - £22000/annum up to 22,00
Description

FRENCH SELECTION UK Customer Service Coordinator Customer Service, Customer Care, Customer Support, Incoming calls, Call Centre, Assistance Service, Emergency calls, Shift rota, Customers queries, Support, Enquiry Management, Incoming call, Health Care Services, Travel, Insurance, Assistance Salary: up to 22,000 p.a. (£ 19,000 - 22,000 p.a. depending on experiences and shift rota) + Benefits Location: Maidstone, Kent At commutable distance by car from West Malling, Kings Hill, Leybourne, Aylesford, Detling, Bearsted, Lenham, Mereworth, Headlow, Paddock Wood, Tonbridge, Wrotham, Wrotham Heath, Borow Green, Seal, Sevenoaks, Ditton, Snodland, Cuxton, Vigo Village, West Kingsdown M26, M20, A26, A25, A228, Ref: 358CSC *** Shift rota: 40 hours per week on a 3 weeks rota, working 8 hours per day between 8am and 8pm including weekends and bank holidays. *** *** Driving license and own transport will be advantage due the location (it's will be easier to reach the company) *** *** Night shift also available within the comapany between 8pm - 8am with higher basic salary*** VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 358CSC Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client provide an assistance service all over the Europe. Main duties: To provide excellent customer service and support to the customers, very calm and helpful communication and activities in an efficient and empathic way. The Role: - To receive incoming calls from different customers with a difficult situations - To be a very patient and empathic to understand a problematic situations - To collect all information and save in the system - To handle the full process, to inform customers and third parties step by step - To negotiate with local companies to find the quickest solutions - To coordina

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