Administrator

Administrator £23k starting salary, 25 days holiday plus bank holidays, pension Quotes Administrator – Newcastle-upon-Tyne * My client is a looking for highly motivated and enthusiastic Quotes Administrator to join their Service and Support Centre Team. * You will be part of the Support team responsible for delivering Customer Satisfaction for all the Centre’s Customers. The Role * Place and expedite all orders maintaining customer communication throughout. * Ensure all invoicing is completed as per contract supported by backing sheets. * Answer the phone and own the enquiry through to completion as required. * Investigate and close out any customer problems or queries. * Collate Data as directed by Manager. * Be the main point of contact for Customers with regard to Administration. * Ensure all open orders are monitored, expedited and customer kept fully informed. * Understand customers business models to anticipate any seasonal activity swings. * Provide proactive support as required to ensure Customer Satisfaction. * Ensure regular communication with other staff. * Provide feedback as soon as possible to maintain Customer Satisfaction. * Liaise with Delivery Team as needed to ensure orders are shipped. The Person * To be considered for the role of Quotes Administrator, you should possess the following: * Previous experience working as a Quotes Administrator or similar. * Customer focused, enthusiastic and self-motivated. * Excellent attention to details. * Good communication and interpersonal skills. * IT Skills If you are looking for an opportunity to develop your career as a Quotes Administrator in a major organisation, please apply quoting reference VR/05678