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Company name Adzuna
Category Information Technology
Contract Permanent
Full/Part time Full time
Salary £ 1 - Negotiable

Job Profile Summary At bp, we are striving to meet the growing global demand for safe, sustainable, and affordable energy. A career in UX Research is an opportunity to grow and deliver innovation at pace while shaping the future of bp. Our bphxd (Human Experience Design) team is passionate about designing for a digital and sustainable future and putting humans at the heart of design. As part of the team, you will be transforming bp to a more efficient business that makes the best possible use of all its resources in pursuit of our net zero ambition. You will also help to develop new businesses, products, and services, delivering progressive projects and growing your talent in all kinds of new and exciting ways within the digital heart of bp. Job Advert As ResearchOps Lead you will take ownership for driving quality and efficiency across portfolios and work-streams, partnering with UX Research and Design Leads. This role entails both effective management across people, practice and delivery across portfolios, and when required engaging in a hands-on capacity to coach and support teams and stakeholders. You will have a natural passion for our customers and anyone who comes into contact with bp’s products, services and brands. You will be a champion who elevates and contextualizes key, relevant insights that enables bp to achieve greater levels of customer-centricity and win in the market. Your Accountabilities Work with the UX Research director and Research leadership team to drive and uphold quality standards across practice, methods and ways-of-working Lead your business unit and projects, ensuring that all strategic portfolios and work-streams are appropriately supported to have research activities embedded end-to-end Manage operational aspects of research activities at scale, leveraging appropriate processes, principles and resources to ensure efficiency and quality across portfolios and markets Support teams in conducting research activities to gather, test, sy

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