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Call centre Agent

Posted by Brooke_harrison_recruitment-cv_library on 11/06/2019
Postcode
Company name Brooke Harrison Recruitment
Category Accounting
Contract Permanent
Full/Part time Full time
Salary £ 18000 - £25000/annum
Description

Brooke Harrison Recruitment are looking to speak to people with previous experience within a client -facing role including telephony skills .This is for a fantastic company based in Altrincham. Our client is a long-standing, market leading personal insolvency specialist that have provided thousands of individuals with solutions to problem debt. Their current client-base is one of the largest in the industry and the business continues to experience significant growth. The Manchester office, is now seeking to recruit individuals who share the vision, believe in their values and can produce high quality work in a fast-paced and target-driven environment. Key objectives of the Contact Centre Agent: * You will be responsible for taking the individuals through an enquiry and transferring them to a senior advisor to discuss their options * The role will be a varied and exciting one which is all about helping and supporting individuals experiencing financial difficulties. * The role involves dealing with both inbound and outbound calls. Skills and experience required for an Call centre advisor * A fantastic attitude and desire to make a difference * Strong oral and written communication * Excellent time management * Sales driven * Target Hitter * An ability to work independently and as part of a team * Excellent organisation. Salary and benefits: Starting basic salary of £18,000. A competitive package will be offered, comprehensive benefits’ package to include Performance-Related Bonus, Company Pension Scheme, a 37.5 hour work week, NO WEEKENDS 20 days’ holiday per year progressing to a maximum of 25 days plus 8 statutory holidays, plus the option to purchase 1 additional week’s holiday, Health Cash Plan, Employee Assistance Programme, Childcare Vouchers, Staff events, dress down Fridays and free tea/coffee every day. Looking for a company that is really going places? Apply today for Call centre Advsisor role! Unfortunately, Brooke Harrison Recruitment can only respo

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