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Postcode
Company name James Joseph Associates
Category Information Technology
Contract Permanent
Full/Part time Full time
Salary £ 45000 - £65000/annum 10-20% Bonu
Description

Our client is a leading and long-established Fintech / Financial Services vendor who counts the world’s leading investment banks and hedge funds amongst their clients. Due to continued organic growth, the need has arisen to hire an additional Application Support Production Engineer to complement their existing team. The tech stack consists of Linux, Apache, and MySQL with the core of the system coded in OO Perl. You will be fully trained to understand the bespoke applications and business in depth. You will be working on 2nd and 3rd line support issues, production issues and client integrations tickets, increasing your technical and business skills. You will be able to work with our software’s base code, test and release your code and system changes to Production. The applications delivering the services have significant server-based data processing components and a behind-the-scenes data gateway systems. Our services are delivered over the internet, via an interactive user interface. This is a unique opportunity to join a relatively small company at the point where an Application and Production Support Analyst is required to help the team grow more and handle more complicated and advanced production issues and tickets. You will guide and help other Support members to increase their skills and improve the overall performance and knowledge of the team. As the company and client services grow, more and new Products are handed over from Development to Support. You will be responsible for understanding and transferring the knowledge to the rest of the team. For existing products already handed over to Support, you will be responsible for creating any missing documentation, fill out any gaps in the knowledge of these Products and train the other Support member to increase the level of Support the team can currently provide. This role will give you the opportunity to go one step further in your career and become an expert in the Support field, becoming the go to perso

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