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Conflict Management Course.

Learn how to manage conflict and achieve win-win resolutions.

On this conflict management course, we use a mixture of theory and practical exercises designed to help you create more effective outcomes in conflict situations.

By changing what you do, what you say and how you say it, you will create change in the other person.

Even if you don't always get what you want, will be driving what happens not them.

Course Objectives:

- Working with Difficult People

- Using Honesty and Agreement

- Turning Arguments into Discussions

- Defusing Blame

- Dealing with Strong Feelings

- Delivering Bad News

- Feeding the Solution Not the Problem

- Choosing Appropriate Conflict

- Creating Win-Win

- Achieving Resolution

What Our Delegates Say:

"I thoroughly enjoyed the course and have most definitely taken away a few tools to help me on a day to day basis. I have done 3 courses at Impact Factory now and I would certainly come again!"

Lucy McCrindle - Conference Organiser - National Housing Federation.

"The training course exceeded my expectations - small group size meant that we all had a chance to work through individual issues and concerns, and the trainers were excellent!"

Sophie Goddard BSc (Hons), MSc, DGSA - Senior Consultant - OHES Environmental.

"I would like to say thank you for a wonderful course with excellent tutors and also a fab group. I generally liked the course and you really did make a difference."

Adrian Williams - Senior Cost and Planning Analyst - Transport for London.

Venue Details: Impact Factory | Professional Development | Training and Courses, 52 Upper Street, London N1 0QH, United Kingdom.

Date: March 05, 2020.

Time: 9:30 am - 5:30 pm.

Category: Classes / Courses | Professional Training | Classes, Courses & Workshops.

Sub-Categories:

Exhibitions,

Conferences.

Price: One Day Course - GBP 450.00.

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Don't forget to mention Vivastreet when you get in touch!

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Evvnt

Address: London, UK LL13 7LH

Stryt-yr-hwch - LL13

Romford - RM1

Stryt-yr-hwch - LL13

Stryt-yr-hwch - LL13

Rye Lane - SE15

Regents Park - NW1

See all ads ( 890 ads ) Member since: 31/01/2013

Contact the advertiser

Don't forget to mention Vivastreet when you get in touch!

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