At Vivastreet, we are committed to being a responsible business. That means operating our platform
in a responsible way, promoting safety and security and working collaboratively with partners.
Safety, health and wellbeing:
Providing a safe platform for legal advertising is our top priority. We are committed to eradicating
any potential fraud or exploitation from our platform, and we have a wide range of measures in
place to detect and remove potentially problematic material. To help you buy and sell safely, we have
teamed up with Action Fraud
, the UK's national fraud and internet crime reporting centre. Visit our
for our top tips and advice to ensure you have the safest possible experience when
using Vivastreet. For our adult sections, we have partnerships in place with National Ugly Mugs
specialist charity that works with police forces across the country, and The Modern Slavery Helpline
through which we encourage customers and users to raise concerns about the safety of advertisers,
and Client Eye
, a safety app to help advertisers anonymously report time wasters and abusive clients.
The health and wellbeing of those who advertise on our site is also very important to us, which is why
we have created our Support Services Hub
where you can find links to specialist charities and
organisations who can provide advice and support on everything from health and safety through to
financial, legal and employment issues. We recognise that the Covid-19 pandemic has had a huge
financial impact on some of our customers, which is why we have provided over £135,000 of funding
to non-profit organisations over the last year, to help alleviate financial hardship. We are also
exploring providing personal money advice for our advertisers through a specialist third party
provider, as well as funding a programme for those wishing to transition out of adult services.
Collaborating with partners:
Being a responsible platform operator means collaborating with partner organisations that provide
operational and educational support, tools, and resources to keep our customers and users safe. In
addition to our partnerships with National Ugly Mugs and The Modern Slavery Helping, to reduce
harm, report concerns and promote the welfare and safety of those who advertise with us, we work
with Government and police forces across the country to detect potential criminality, remove bad
actors from our platform, and assist with prosecutions.
outlines how we will treat the
personal information which you provide to us while using the website.