Jobs offers UK / Customer service

Automatic Door Engineer – Warrington – Up To £21.00 Per Hour + Overtime Automatic Door Engineer Package Overview: * £16.00- £21.00 Per Hour + Overtime (Negotiable depending on experience) * Full-Time, Permanent * Monday to Friday Hours * Area Covered: Warrington (Cheshire & the Surrounding areas) Company Overview – Automatic Door Engineer Our Client are currently looking for an Automatic Door Engineer to join their highly valued team on a Full-Time, Permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Automatic Door Engineer Role and Responsibilities: * Installation, Service, Repair, Fault-finding & Maintenance of Automated Doors * Field based role, covering a number of sites * Working on a range of brands of manufacturer * Take responsibility for the overall quality of the work delivered * Carry out effective communication with customers at all times * Ensure tasks are completed efficiently * Providing support to team members where required Automatic Door Engineer Skills and Experience Required: * A Full UK Driving Licence or equivalent (Essential) * Ideally you will have at least 3 years’ experience working within the Auto Door Industry (Not essential) * Considering applicants with all or single discipline providing you are willing to train * Knowledge of a range of manufacturers * Desirable qualifications include: IPAF, CSCS/ ECS, ADSA/ ADIA BS EN16005 and/or City & Guilds * A positive attitude and the ability to self-motivate is a must Benefits of this Automatic Door Engineer position include: * Competitive basic salary of up to £21.00 Per Hour (Negotiable depending on experience) * Company vehicle & fuel card * Plenty of overtime available if wanted * Opportunity to earn more money via the on-call rota * Annual leave provided * Pension scheme * On-going training opportunities * Travel Pay DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPL

Fire Alarm Engineer – Bristol– £37,000- £42,000 Basic Salary Per Annum Fire Alarm Engineer Package Overview: * £37,000 - £42,000 Basic Salary + Overtime (Negotiable depending on experience) * Full-Time, Permanent * Monday to Friday Hours * Area Covered: Bristol (Bristol & the Surrounding Areas) Company Overview – Fire Alarm Engineer Our Client are currently looking for a Fire Alarm Engineer to join their highly valued team on a full-time, permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Fire Alarm Engineer Role and Responsibilities: * Installation, Service, Repair, Fault-finding & Maintenance of Fire Alarms, Emergency lighting and other related systems * Field based role, covering a number of sites * Working on a range of brands of manufacturer * Take responsibility for the overall quality of the work delivered * Carry out effective communication with customers at all times * Ensure tasks are completed efficiently * Providing support to team members where required Fire Alarm Engineer Skills and Experience Required: * A Full UK Driving Licence or equivalent (Essential) * A drive and enthusiasm to grab hold of opportunities * Ideally you will have at least 3 years’ experience working within the Fire Industry (Not essential) * Considering applicants with all or single discipline providing you are willing to train * Knowledge of a range of manufacturers * Desirable qualifications include: IPAF, CSCS/ ECS, FIA and/or City & Guilds * A positive attitude and the ability to self-motivate is a must Benefits of this Fire Alarm Engineer position include: * Competitive basic salary of up to £42,000 per annum (Negotiable depending on experience) * Company vehicle & fuel card * Plenty of overtime available if wanted * Opportunity to earn more money via the on-call rota * Annual leave provided * Pension scheme * On-going training opportunities * Trav

Automatic Door Engineer – Sheffield – Up To £21.00 Per Hour + Overtime Automatic Door Engineer Package Overview: * £16.00- £21.00 Per Hour + Overtime (Negotiable depending on experience) * Full-Time, Permanent * Monday to Friday Hours * Area Covered: Sheffield (West Yorkshire & the Surrounding areas) Company Overview – Automatic Door Engineer Our Client are currently looking for an Automatic Door Engineer to join their highly valued team on a Full-Time, Permanent basis. With many years’ experience in the industry, they’re entering another period of growth and are looking to expand their team due to customer demand. Automatic Door Engineer Role and Responsibilities: * Installation, Service, Repair, Fault-finding & Maintenance of Automated Doors * Field based role, covering a number of sites * Working on a range of brands of manufacturer * Take responsibility for the overall quality of the work delivered * Carry out effective communication with customers at all times * Ensure tasks are completed efficiently * Providing support to team members where required Automatic Door Engineer Skills and Experience Required: * A Full UK Driving Licence or equivalent (Essential) * Ideally you will have at least 3 years’ experience working within the Auto Door Industry (Not essential) * Considering applicants with all or single discipline providing you are willing to train * Knowledge of a range of manufacturers * Desirable qualifications include: IPAF, CSCS/ ECS, ADSA/ ADIA BS EN16005 and/or City & Guilds * A positive attitude and the ability to self-motivate is a must Benefits of this Automatic Door Engineer position include: * Competitive basic salary of up to £21.00 Per Hour (Negotiable depending on experience) * Company vehicle & fuel card * Plenty of overtime available if wanted * Opportunity to earn more money via the on-call rota * Annual leave provided * Pension scheme * On-going training opportunities * Travel Pay DON'T MISS OUT ON THIS GREAT OPPORTUNITY -

Retail Team Driver Salary: £23,961 plus bonus Location: Worthing Work Pattern: 48 hours per week (Any 5 out of 7) Our client is currently looking for Retail Team Driver's in your area. A company minibus is provided, and you must hold a full Driving License The Company We are a leading provider of Retail stocktaking, merchandising and supply chain management services. With over 3500 employees throughout the UK, we provide a hardworking and rewarding workplace with many progression opportunities. The Role We are looking for Retail Team Drivers to add to our already successful team. This role will require you to oversee the transportation of a small team of stock counters to and from each shift within your region Work will be carried out on different Retail customer sites / stores and travel will vary on a shift-by-shift basis. You must follow the correct processes when notifying your count team of the pick-up points and timings for each shift Escalating any issues with the vehicle in a timely and efficient manner Completing a team attendance sheet, detailing the stock counters expected on the bus, who attended and the arrival time of the bus on site. Whilst on site you will be responsible for ensuring stock is counted quickly and accurately using a handheld scanner. Being able to stand for prolonged periods of time is needed for the role and access equipment may have to be used on occasion to reach high stock Key Skills/ Experience Required This role will involve working unsociable hours, working early mornings or night shifts, this therefore means we are unable to hire anyone under the age of 21 years . This role requires you to have a Full Driving License. You must have a 'can do' attitude and be able to work long shifts where required on large counts. With our innovative business, the technology changes and therefore being a quick learner is a key skill required. Any experience of handling stock is an advantage but not a necessity. Driver Benefits include: Vehicle

Maintenance Engineer (Mechanical and Electrical) - FMCG - Livingston - Up to £42,000 About the company We're actively recruiting for a Maintenance Engineer with an electrical bias for our client's site in Livingston. The focus of this role is to deliver a world-class service in a fast-paced environment to delight our customers and grow our business. The Engineering function is key to the success and continued improvement of our site operations. In this role you'll be responsible for coordinating and conducting all routine preventive and reactive asset maintenance to ensure safe operation and equipment reliability to meet production demands. You will ensure work is completed safely according to company and legislative standards, to the required quality and workmanship in the time allotted. Maintenance Engineer (Mechanical and Electrical) - The Rewards Competitive salary 4 on 4 off Shift Pension scheme Life assurance Income protection 25 days holiday plus bank holidays Annual Cycle to Work Scheme Maintenance Engineer (Mechanical and Electrical) - Requirements Fully qualified Electrical Maintenance Technician, accredited to a minimum NVQ Level 3 or BTEC Experience of PPM Implementation, delivery and control within a maintenance background A strong working knowledge of continuous improvement / operational excellence delivering using 5S, Lean Manufacturing and Root Cause Problem Solving Knowledge of using Microsoft tools, particularly Excel Experience within Manufacturing, particularly FMCG Knowledge of SAP Maintenance Engineer (Mechanical and Electrical)- Responsibilities Ensuring all site manufacturing and equipment is fully compliant with respect to technical safety legislation, testing and inspections Tracking, analysing and reporting asset reliability performance and issues to identify maintenance and equipment improvement needs Leading on asset and equipment technical issues, resolution through fault finding and problem solving with the support of manufacturing re

Sales Account Manager | Croydon| Office Based |Full Time| £25,000 basic plus commission (First year OTE £50,000, Second Year OTE £65,000) Are you looking to join a fast paced and driven all-star sales team? Are you able to demonstrated the tenaciousness and the drive to pick up the telephone and ask questions? Anyone with this attitude has the making of a salesperson or Key account manager, you do not need to have past sales experience, what you need is a can do attitude and drive to succeed. Hydro-Cleansing Ltd (HCL) is a forward-thinking leader in the Environmental Services sector for London, South East, and Home Counties. With a unique custom-built advanced fleet, HCL offers environmental services ranging from tankering transportation of liquids to cleaning of sewerage infrastructures with the largest sewer cleaning machine in the world designed and built in the UK. HCL strives to deliver fast response times and first-class service. What can you expect in return? Company pension Uncapped Commission Structure Progression Opportunities to Key Account Manager What will your role as an Sales Account Manager look like? Research and build an advanced and extensive client portfolio. Working alongside our elite Operation Team ensuring jobs are booked and delivered on time. Managing client communications, sales and invoicing figures and, where appropriate, appointment making. Achieving set sales targets and team goals to trigger uncapped commission. In depth product and systems training to elevate the brand and service. If you’re the ideal candidate our client is looking for, please send your CV by clicking the APPLY button Hydro-Cleansing Ltd (HCL) works with third party employment agencies. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest

We could be the perfect fit Opportunities currently exist covering Uxbridge and surrounding postcodes for Bedroom Installers to join us fitting our products in our customers' homes. You could earn between £50,000 - £70,000 per annum (OTE) as a fully trained Hammonds Bedroom Installer Key benefits: No van required All materials are pre-delivered All waste is collected on completion by us You will also benefit from: Regular local work – we will agree with you which postcodes you can cover Fast payments - 75% of your fit price is processed on the day you start the job Access to the Hammonds Fitter App - all jobs managed through our Hammonds fitter app – no admin involved. Paid Product training expenses paid – earn yourself £500 when you successfully complete our training course. A Fitters kit supplied – a full fitters kit is supplied for you free of charge when you start and replenished as and when you need it As an approved Hammonds Bedroom Installer/Bedroom Fitter/Joiner/Shop-fitter/Carpenter you will be installing our stunning quality fitted furniture to an exceptionally high standard, transforming customers' rooms with a high-quality finish. You must be someone that takes pride in your workmanship. You will need to have: Relevant joinery/carpentry experience Your own vehicle & Driving Licence A professional quality tool kit A positive approach and a passion for quality workmanship About us We create a well-ordered home, so our customers can live their lives better. Our people are passionate about delivering exciting design, innovative storage solutions and well-made furniture. We aim to be the leading fitted furniture specialists, winning national awards for service. If you want to work as a self-employed Bedroom Installer for the industry's leading fitted furniture family run business then APPLY NOW.

Account Manager Global Logistics Specialist Doncaster Are you an Account Manager who works in the logistics and freight forwarded sector who has an eye for detail and is looking for a new challenge? If the answer is yes then this global specialist is looking for two account managers to join their team in the Doncaster office. The aim of the role is to ensure the key customers receive the best in class service, manage their accounts and develop solid long term relationships, whilst exceeding the customer expectations. If this sounds like a role you feel you have what it takes then read on. The ideal candidates will have following skills and experience;- • Develop and maintain effective working relationships with key customers to develop more business opportunities;• Communicate with customers to obtain information to ensure correct measures are in place and all customer needs are met;• Liaise with customers to ensure all documents are received within the designated time frame;• Pro-actively place calls with customers, assisting them with any problems they may have providing advice on all ETA’s, expected deliveries and any other requirements they may require in a professional manner; • Be able to present and provide monthly presentations to Key Customer demonstration the performance against SLAs.• Ability to manage the Customer Service team.• Ensure all reports and KPIs are sent to the Customer in the timeline agreed on their SLA• Ensure all deadlines are met in line with the SLA.• Arrange monthly and quarterly review with Customer in line with criteria requested by Customer.• Continue to develop and grow the business and a complete understanding of the Customers overall business. If you require more information please contact Thames 360 for a full job specification. Account Manager Global Logistics Specialist Doncaster

We are currently recruiting a talented Administrator to work within our established Formby office. This is an administration role in which you will ensure that all requests are carried out and processed accurately and in a timely manner whilst dealing with broker enquiries by telephone and e-mail. If you are a self-motivated individual who is customer focused, professional, enthusiastic and has keen attention to detail, then this is a great opportunity to develop your career. ? ? Role: Administrator Location: Formby Working hours: Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 Saturdays 9:00am- 12:30pm Salary: £21,000 - £22,500 - A starting salary of £21,000 per annum. - After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum. - After 12 months service upon passing developmental competencies, you will receive a further uplift of £1000 taking your salary to £22,500 per annum. What you will be doing: Assisting with Broker enquiries by telephone Variety of Administrative duties including Policy Validation, Cancellations,Mid-Term Adjustments Liaising with different departments in a professional and efficient manner Problem solving and dealing with difficult queries Servicing the Haven Line with broker-to-broker emphasis Always providing excellent customer service What we’re looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in all Microsoft office products Excellent warm personable manner Patient and empathetic Meticulous attention to detail Target driven and motivated About Acorn Insurance We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance n

A great opportunity has arisen to join a highly reputable independent Estate Agency in Winchmore Hill, North London. Our client are looking for a Property/Lettings administrator to join their busy team. Some responsibilities but not limited: ·Front reception duties to meet and greet customers·General lettings administration to include tenancy agreements·Preparing AST's along with sales letters administration·Answering phone calls and dealing with enquiries·Ensuring the office is presentable and updating window displays and updating the website on a regular basis·Arranging necessary advertising of properties·Other general administration duties as they arise You will need to have: ·Previous experience in Sales & Lettings Administration·Well presented with excellent communication skills·High customer service skills·An excellent knowledge of computer packages and software (CFP and Dezrez/Rezi) preferred·Ability to prioritise workload and able to meet deadlines This role will be a busy and challenging so a friendly personality and someone who can multi task with a 'will do' attitude are essential 28 days holiday inc Bank Holidays Hours: Monday - Friday 9am - 6pm with one hour for lunch Salary £25,000 paPlus end of year commission/bonus approx £2,000 pa (pro rata)

Guaranteed pay rise every yearUnlimited opportunity for progression Highest paying in their sector in one of the UK’s fastest growing businesses Discounted health cash plan & wellbeing programme Job Title: Assistant Store Manager Location: Carterton Salary: £30,000 to £41,000 per annum Role: Permanent - Full-Time Permanent Overview This is a fantastic opportunity to join one of the UK’s leading brands. If you want to join a business achieving huge year-on-year growth, opening new UK retail sites weekly, receive unlimited progression and help build a team that is synonymous with success – This could be the opportunity for you Ideal Candidate Experience as a Manager or Leader within fast-paced Retail or Hospitality sectors would be an advantage, although any hospitality, leisure or retail management background will be considered Motivated by results, be excited by achieving high standards and excel in delivering excellent customer service Possess a high attention to detail, understand company procedures and be naturally able to deliver clear instructions Be open to travelling within a 45 minute radius of your home location and other locally commutable stores A pro-active, solution focused individual, able to prioritise, delegate and develop a team driven to achieve specific targets The Role – Key Responsibilities Managing, coaching and developing a team to achieve outstanding results Deputise for the Store Manager to ensure all processes/ procedures are adhered to and all compliance is managed professionally Set and implement tasks to ensure the team deliver effective service, stock management and customer flow Deliver and maximise exceptional sales results through excellent execution of a clearly defined operating plan Drive the team to meet and exceed all targets and ensure they are set clear targets to reach their potential Completion of daily stock ordering to drive store availability Our Client Our client are the highest paying, multi-award winning, mar

CONCESSION MANAGER LEEDS THE COMPANY: Luxury fashion designer Established in London with a global outlook Home to celebrated Designers and their international collections THE CANDIDATE: Must have 6 months of experience as an Assistant Manager or Concesion Manager in retail/luxury retail Must have ecxellent managerial and communication skills and customer service. Energetic, confident and with a target driven attitude. THE PACKAGE: Up to £25,800 annual basic salary based on experience. Great bonus structure/commission Excellent benefits scheme. This is an urgent vacancy - if this position is of interest, please apply now with your updated CV for an immediate interview. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent London are a boutique recruitment firm, specialising in premium & luxury retail. Follow us on LinkedIn, Instagram &?Facebook?to stay updated with all of our latest job opportunities

Electronic Document Administrator Location: Croydon office location with Hybrid working Salary: £22,800 per annum Contract Type: Permanent Position type: Full Time We’re the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we’re ready to help. We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people’s lives, so we strive to do it well, with integrity and their future in mind. We’re looking for a keen-eyed Electronic Document Administrator to join the business and be part of the team that are responsible for all electronic and scanned correspondence, ensuring it is accurately applied to appropriate work queues, to support the delivery of excellent customer service and put our members at the heart of everything we do. This is an exciting opportunity for an individual who is used to dealing with electronic and scanned documentation. Within the role you will be managing your own workload, ensuring that there is a real focus on attention to detail. You will gain the opportunity to join an organisation that values and respects their members and always has customer service at the forefront of everything. Every member will have a different query, meaning you will be required to correctly ascertain and allocate complex work types to the relevant specialist team, work with our external provider to ensure quality control and work hard to be true advocates of exceptional customer service. Therefore, it’s essential that you have a calm, methodical and professional approach and are naturally adept at recognising complex issues with the ability to raise them in a clear and efficient way. Our ideal applicant will have recent experience of processing electronic and scanned correspondence along with strong data entry and strong IT skills. Full training will be provided by our dedicated team of professional trainers on the Pe

Counter Fraud, Compliance and Debt Directorate (CFCD) National Delivery and Assurance (NDAS) External Learning Procurement Manager. As an External Learning Procurement Manager your role would require maximising capability across CFCD by having a clear understanding of current and emerging learning requirements. Provide learning to enable & support Operational Managers and Functional Leads to deliver the business. Manage a team to provide learning to help support the strategic planning of resource to deliver on the Departments high-level fraud, error and debt targets. Key Tasks include: Engaging with the business to identify and fully understand diverse learning needs Managing expectations of the business around delivery timescales Procuring external Learning and Development for CFCD Colleagues Managing the contracts for the above monitoring performance against objectives and timescales, evaluating products, negotiating changes if required Providing reports and updates for Senior Leaders Managing the budget and working with Finance to maintain a continual awareness of position LM responsibilities Ensuring Diversity and Equality policies are adhered to Managing risks and issues appropriately with a strong focus on quality and respond and act within agreed timescales, anticipate and effectively manage customer and business expectations Working as part of a wider team understanding and contributing to crosscutting functions to support the direction of travel for CFCD Providing performance insight to Senior Leaders against Capability Priorities and Measures Using a range of communication channels and methods to engage and inspire your team to deliver the best service possible Motivating and effectively leading a team within your direct line management to ensure delivery of overall performance expectations, including meeting quality standards Being accountable for the effective utilisation of operational resources, delivering improved value for money and living within hea

Job Title: Threat and Controls Assessment Senior Analyst Big Bank Funding. FinTech Thinking. Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank. Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers. Role Description: The Threat and Controls Assessment Senior Analyst role will work as part of a global team to perform Threat Modelling on HSBC services. This role will report into the Threats and Controls Assessment Regional Lead, closely collaborating with peers across Penetration Testing; Secure Development, Third Party Security Assessment and Cybersecurity business and regional leads, enabling effective end-to-end vulnerability identification. Responsibilities: Perform effective threat and control assessments of services within our internal, external and cloud estate. Liaise with Developers, Architects and other Technical Leads to understand the end to end service and identify where there are any control gaps. Understand the Business requirements, evaluate potential products / solutions and provide technical recommendations. Be "hands on" with technology and contribute to the design, development and the support of projects with security recommendations. Identify threats across the IT estate; including applications, databases, network and other infrastructure components. Engage with other Cybersecurity teams, senior management and members of the Business when confronted with potential security issues. Contribute to process, procedures and tool identification/development. Stay up to date with industry new trends and best practices. Job Title: Threa

Are you looking for a new adventure? We have a new and exciting role for the right person to be part of our clients in-house travel team. We need someone with knowledge of International, European and UK travel, including but not limited to flight, Eurostar, Hotel, Car Hire and UK Rail bookings with at least one years experience in the administration of travel. Your attention to detail and commitment to delivering first class customer service will provide an industry-leading service with exceptional standards to the firm. Your remit will include but is not limited to: Proactively managing complex travel for both Partners and fee earners Booking travel arrangements using the clients travel partner/online travel portal in line with the firms policy and updating the portal with personal details Answering emails/queries, telephone calls and Zoom messages in a timely fashion, taking clear and detailed messages Drafting extensive and efficient emails/correspondence Any other adhoc duties as reasonably requested by the fee earners or your line manager For a full job description please look at the vacancy on our website Vacancies & Career Opportunities Intelligent Office (intelligentofficeuk.com) In return for your skills and insight you will receive a good starting salary, a flexible benefits package and the training, guidance, and support to forge a career with an Investors in People Platinum awarded employer. If you think you would enjoy this challenge, we would love to hear from you.

Due to continued growth, we are looking for experienced field-based water industry professionals to join our highly skilled teams based in Kirkintilloch and Ratho with coverage throughout Scotland. We have a diverse range of field-based work streams we are looking to grow: Network modelling field tests Flow and pressure tests Water impact assessments Water network investigations and operations Leakage Investigations Asset surveys Water quality monitoring, investigation and interventions Sampling We have opportunities available that are suitable for all levels of experience and qualifications from Assistant Technicians through to Senior Technicians and Network Engineers. Current positions available include: Grade 1 - Assistant Network Technicians (No experience required) Grade 2 - Network Technicians Grade 3 - Senior Network Technicians Grade 4 - Network Engineers Grade 5 - Senior Network Engineers Do you have a full driving license, flexibility to work away from home when required and experience in the water industry with a background in water networks and water operations? Would you like to join a company where you will be given a clear development path, career progression and opportunities to work on varied projects and work streams? Come and join our team and truly make a difference to the future of water About RPS Water Technical It's an exciting time to be working for our UK Water business as workload in the water market really takes off. With a broad portfolio of long-term framework agreements in place, we are ideally placed to help our clients deliver on the challenges facing them over the coming years - whether that is reducing leakage, pollution and flooding, or improving the environment and levels of service to their customers. Our Water business employs around 1000 highly skilled and motivated people working on projects for all of the water and sewerage companies across the UK, and most of the water-only companies. We deliver a full range of end to end wa

Software or Applications support experience SQLSoftware SupportUp to £23-35k Redditch/HybridDo you love supporting customers? Do you have a real passion for software? Then this could be the right opportunity for youThe RoleDoing either 1st or 2nd level support will be the main areas that you will get involved in. Being a complicated bit of software there will be a learning curve, but that will be supported with plenty of training. Once you have learnt the product there will be further opportunities to progress.The product is fairly SQL based so a good knowledge in that area is helpful, but other software knowledge will make it easy to pick that up. Good customer skills is essentialRequired SkillsYou will need experience of: Software knowledge ideally SQL Strong customer service skills and communication skills Good knowledge of Windows and desktop supportCompanyAn expanding software business that has recently undergone a lot of positive change that is currently needing to create new roles in the business.

Company description: DSV – Global transport and logisticsDSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.Read more at www.dsv.com Job description: ABOUT US People are at the core of who we are - the drive, talent, and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward, and make a difference. At DSV, we believe that having a diverse workforce, where employees can realise their potential based on their different individual backgrounds and thought diversity is a significant advantage that we as a company can leverage upon. A diverse workforce in an inclusive culture fosters dynamic workplaces and, ultimately, better business decisions. THE OPPORTUNITY DSV has an exciting opportunity for an Apprentice Associate to join our Sales department. This role offers you great development and exciting career opportunities. We are looking for someone who is enthusiastic and committed. We offer a supported apprenticeship programme with on-site training and guidance from an external provider leading to a National recognised qualification. Customer Service Practitioner Level 2. MAIN PURPOSE OF THE ROLE Respond to customer queries giving accurate quotes in a timely manner using preferred DSV tools, building strong relationships with customers, ensuring we meet their requirements and expectations. KEY TASKS Respond to customer queries giving accurate quotes in a timely manner Identify and communicate to Sales Exe

Working Pattern Mon 17:00 - 21:45 Thu 14:30 - 21:45 Fri 14:30 - 21:45 Sat 14:15 - 21:45 Sun 13:00 - 18:15 Mon 15:00 - 21:45 Wed 14:45 - 21:45 Thurs 14:00 - 21:45 Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver best in town standards Serve and sell across all channels brilliantly well Be the voice of our customer to help us continually improve Key Accountabilities Serve our customers efficiently and brilliantly well on the shop floor and at service points Deliver best in town standards through presentation standards, availability and keeping the store clean and tidy Skilled to utilise all digital tools and communication channels to do the job Share customer and colleague feedback to help us do things better Share knowledge and experience with colleagues to support others in building skill and confidence Own their own learning & development and proactively access digital learning solutions Know the daily sales targets, priorities, promotions & selling opportunities Have great product knowledge to sell and recommend our products and services Proactively engage with customers to understand their needs and make recommendations Understand the store priorities and their part to play Complete tasks with pace and in line with SOPs Minimise cost and waste through good process practice Follow safe and legal working practices Key Capabilities Understands how M&S operates,itsstrategy, future and the role they play Committed to delivering excellent work fast with great attention to detail Open to and acts on feedback, asking for this regularly Sets performance objectives for self in conjunction with line manager and in line with business plans Takes accountability for planning and managing own work efficiently to ensure objectives are met Is curious and asks questions to challenge the status

​​​​​​ Sales & Marketing Treatment Co-ordinator Due to exciting new growth plans, we are looking for a Full-Time Sales and Marketing treatment co-ordinator to join our friendly, experienced and supportive practice team based in Warrington. As part of {my}dentist, you’ll be joining the UK’s leading provider of dentistry, which supports more than 4 million patients each year to get access to the care they need. Listening to what our patients want means we can offer treatments that meet their needs. We’re looking for the best candidates, whether you have a background working in a dental practice or you have developed great marketing, customer care and business skills in another industry. We offer a competitive package and all the support you need to excel in your role and grow the career that is right for you: ​​​​​​​ ​​​​​​​ A competitive salary A competitive benefits package including: Quarterly sales commission scheme Annual leave entitlement rising to a maximum of 30 days (plus bank holidays) per annum with service DBS check funded Life assurance Health and wellbeing benefits, such as access to a virtual GP service and an employee assistance programme Access to discounts at hundreds of high-street retailers Recognition for going the extra mile and for loyalty through service Supporting and driving specialist dentists in various different private treatments Free Parking on site Moving to a brand new practice in 2023 As a sales & marketing treatment co-ordinator, your role will include: Attracting and managing enquiries from patients through digital marketing, social media and events Delivering the best patient journey and managing the end to end treatment Tracking and monitoring the success of marketing activities Helping patients understand all private dental treatment options available to them Supporting and signposting patients through their appointments and helping them to make informed decisions about ​​​​

Join our community We are currently recruiting for Customer Experience Advisors, with a starting package of £21,888, this is made up of a base salary of £20,188, up to £1,200 discretionary performance related bonus, plus £500 flexible benefits allowance For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next challenge will be. What's not in doubt is that you'll have plenty of support. Life in a branch can be busy, varied and challenging, so we're a close-knit team. You'll be totally flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one particular element of your role. You'll thrive on the variety this gives you and take satisfaction for operating in a multi-skilled environment. You're the eyes and ears of our business after all. The difference you'll make. Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Developing your knowledge of services and products to help our customers Identifying new ways to improve the customer experience What you'll bring. Proven ability to deliver outstanding customer service either from a face to face or a telephony background The ability to communicate effectively with customers to truly understand their needs It would also be nice for you to have. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Openness to a broad range of activities even if outside of standard expectations Ability to grow, adap

We are looking for a passionate and experienced team leader to join us as a Barista Maestro. Our Barista Maestros (Team Leaders) are responsible for inspiring and leading our genuine and warm teams in delivering great experiences to our customers, our communities and to our people. A bit about the role As a Barista Maestro you’ll be the team leader inspiring the team every day, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers. In addition to this you will enjoy the following: ● Act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift ● Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales ● Train and accredit new Baristas, inspiring their new adventure with Costa ● Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager ● Implement new marketing POS, and brief the teams on new recipes seasonal ranges to ensure continued excellence to maximise every opportunity ● Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check ● From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time ● Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered A bit about you…You will have a passion for leading others and a desire to take on shared responsibility because as we know it’s all about working as a team, and of course you will really love delivering amazing coffee: ● Previous Team Leader experience in a fast-paced environment is an essential ● A passion for coffee, customers and colleagues - because sharing your Latte art is a part of the day job ● Constant desire to overachieve by turning knowledge

Are you an IT Geek? Looking to apply your customer service skills to a Global IT Support Company? This may be the role for you… Weekly pay, 28 days' holiday, Temporary to Permanent, training provided, £10.76 per hour, 37.5 hours per week plus overtime. Please note that this is an office based position in Swindon, you will need to be able to commute easily. The shift pattern is: 8pm to 8am - Sunday to Thursday, Friday and Saturday - 12 midnight to 12 noon . The call centre is open 7 days a week, 365 days per annum so your work will be on a shift basis and will be including some weekends and Bank Holidays. We have an exciting opportunity for a Junior IT Customer Support Advisor to work on behalf of a major Global client, offering support to their Australian/American customers regarding their mobile phones/laptops/tablets and etc. Queries may be regarding the Sim, top up service, account details or general questions regarding IT equipment. This is a great chance to use your knowledge within IT and connect with people on the other side of the world You will be speaking to the customers, over the telephone and entering the information onto the database and finding out the information to relay to the customer. If it is really technical then calls are passed to 2nd line support. For this position you will have: A good understanding of IT Ideally a computing qualification or evidence of IT knowledge Worked on supporting customers or possibly family and friends on PC's, Laptops, Tablets or mobile phones. Excellent customer service experience Excellent data entry skills Thrive on sorting out issues and giving customers an exemplary service A keen interest in technology If this sounds like the role for you, apply with your CV today and we will be in touch for an immediate interview.

Description Who you’ll be working for: XMA was established back in the eighties as a family run business, we rose through the ranks to become one of the top largest value-added resellers in the UK. We’re an independent UK company with full geographic coverage, with three regional offices across the country and our skilled workforce of 500 serve a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. NOTE : This role is based on a client site (Marvell College) in Hull, but you will also need to travel to the company’s Nottingham office 1-2 times a week for training opportunities. Local accommodation and transport will be provided when travelling to Nottingham. What’s in it for you: This role is part of the Managed Services sector and is on a client site (Marvell College) working with another XMA Analyst to be the onsite support services for the client. You will gain experience of resolving routine ICT issues and/or contributing to new programmes and projects. You will have a range of duties in your own area and are expected to work initially with assistance and later supervision. The company offers excellent benefits such as healthcare and monthly meal allowance . You will be responsible for: Assessing reported issues in order to provide adequate resolutions and fixes, including Active Directory (user account management), Office 365/Microsoft technologies, software and hardware faults and networking Troubleshooting basic network connectivity issues. Utilising the ITSM tool for ticket logging management Maintaining a high degree of customer service for all support queries Adhering to managed service processes and procedures Asset Management responsibilities General End User support You will need the following skills: Experience interacting directly with customers. Knowledge of Microsoft products (Word, Excel, PowerPoint, Outlook) Entry requirements: The entry requ