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Company name JR Personnel
Category Customer Service
Contract Permanent
Full/Part time Full time
Salary £ 21000/annum
Description

TITLE: Customer Service Advisor – Dutch Speaking JOB REF: 10703 EMPLOYMENT TYPE: Permanent LOCATION: Leicester SALARY: £17,500 + an annual £1000 bonus HOURS: Full time, Monday – Friday JR Personnel are an employment agency acting on behalf of a client who is looking for a Customer Service Advisor who is fluent is speaking Dutch. The Opportunity: A position has become available to work in a very successful customer focussed team The Company: An established provider of services across the world, they have been continually growing and have a strong reputation for delivering a valued service. Size: A small to medium sized business Why Join: Joining at this stage provides an opportunity to help shape the role around you. A very low staff turnover has instilled a positive working environment, focussed on delivering an exceptional service to their clients. Prospects: As the company continues to grow, opportunities will open up offering internal promotions and development paths. Role profile: * Closely working with customers * Order processing and general enquiry management * Responsible for maximising service delivery * Completing quotations * Ensure timely completion of agreed daily work load in line with KPI’s * Ad hoc project work Person profile: * Excellent attention to detail – high accuracy levels are required at all times. * Excellent written and verbal communication skills – the candidate should be able to understand issues and convey accurate information. * Good time management & organisational skills – the ability to complete tasks in a timely manner and to a deadline. Essential criteria: * Customer orientated – the candidate should possess the ability to build rapport with both customers and suppliers. * Proficient in Microsoft Office – intermediate knowledge of Excel is preferable, although training could be provided to the right candidate. Desired criteria: * Manufacturing or service industry experience Due to the number of responses generate

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