Description
Assertiveness is about positive communication that achieves more of the results you want, while maintaining respect and good relationships with other people. Assertive behaviour does not come naturally to many people, but with the right insights and guidance you can learn to be more assertive. This practical one day course gives participants the opportunity to focus on situations relevant to their own life or work, and to learn skills and techniques that they can implement right away.
Who should attend?
Anyone at any level who wants to develop a more assertive communication style (e.g. speaking up and not being passive; not reacting aggressively) and be able to deal more effectively and confidently in different situations with various people.
Please enquire to see a more detailed course overview.
The next public course is scheduled on 4 March 2019 at a central Edinburgh venue.
Courses can also be delivered in-house throughout Scotland with content tailored to suit your business.
We also offer one to one coaching as an alternative to group training courses.