Administrator

We are currently recruiting a talented Administrator to work within our established Formby office. This is an administration role in which you will ensure that all requests are carried out and processed accurately and in a timely manner whilst dealing with broker enquiries by telephone and e-mail. If you are a self-motivated individual who is customer focused, professional, enthusiastic and has keen attention to detail, then this is a great opportunity to develop your career. ? ? Role: Administrator Location: Formby Working hours: Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 Saturdays 9:00am- 12:30pm Salary: £21,000 - £22,500 - A starting salary of £21,000 per annum. - After 6 months upon successfully passing probation, you will receive an uplift of £500 taking your salary to £21,500 per annum. - After 12 months service upon passing developmental competencies, you will receive a further uplift of £1000 taking your salary to £22,500 per annum. What you will be doing: Assisting with Broker enquiries by telephone Variety of Administrative duties including Policy Validation, Cancellations,Mid-Term Adjustments Liaising with different departments in a professional and efficient manner Problem solving and dealing with difficult queries Servicing the Haven Line with broker-to-broker emphasis Always providing excellent customer service What we’re looking for: Customer service experience in a target driven role Able to understand bespoke systems and be proficient in all Microsoft office products Excellent warm personable manner Patient and empathetic Meticulous attention to detail Target driven and motivated About Acorn Insurance We have almost 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance n